At Galaxy Essence, we deeply respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.

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1. Information We Collect

Personal Information

When you place an order or interact with our website, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing addresses

Payment Information

Payment details required to process transactions securely through trusted payment gateways. We do not store complete card information on our servers.

Website Usage Data

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on site

This data is gathered through cookies and analytics tools to enhance user experience.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders efficiently

• Provide order confirmations and shipping updates

• Share promotions or exclusive offers (only if you opt-in)

• Improve our website, products, and customer experience

• Comply with legal requirements and resolve disputes

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3. Data Security

Galaxy Essence implements industry-standard security practices, including:

• Secure servers

• SSL encryption

• Restricted internal access to personal data

Your information is accessible only to authorized personnel responsible for processing orders and maintaining customer service standards.

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4. Sharing of Information

We value your trust.

• We never sell your personal information to third parties.

• Data may be shared with trusted service providers solely for payment processing, shipping, and operational support.

• Information may be disclosed if legally required or necessary to protect our rights.

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5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve browsing experience

• Analyze traffic and site performance

• Remember user preferences

You may manage or disable cookies through your browser settings; however, certain website features may be affected.

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6. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications at any time by clicking “Unsubscribe” or contacting us directly

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7. Policy Updates

Galaxy Essence may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Continued use of our website signifies acceptance of any updated terms.